Truthful Transport Inc.

Privacy Policy

Effective Date: January 1st, 2026 Truthful Transport Inc. (“Truthful Transport,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a quote, or use our services. By accessing our website or submitting information to us, you consent to this Privacy Policy. Information We Collect We collect information you voluntarily provide to us when you: • Request an auto transport quote • Place an order for vehicle transport services • Submit a contact or inquiry form • Communicate with us via phone, email, or text message The information we may collect includes: • Full name • Email address • Phone number • Vehicle information • Pickup and delivery locations • Payment information (when applicable) We collect only the information reasonably necessary to provide our services. How We Use Your Information Your information may be used to: • Provide quotes and vehicle transport services • Process transactions and fulfill orders • Communicate regarding your request or order • Send confirmations, updates, and service-related follow-ups • Improve our website, services, and customer experience Truthful Transport Inc. does not sell, rent, trade, or re-market personal information. Direct Service & No Sale of Information Truthful Transport Inc. operates as a direct service provider. • We do not sell or share personal information as those terms are defined under applicable privacy laws. • Your information is disclosed only to parties directly involved in the transport of your designated vehicle, and solely for the purpose of fulfilling the requested service. • All such parties are required to maintain confidentiality. Email & SMS Communications (Important Consent Disclosure) By providing your contact information and submitting a request, you expressly consent to receive communications from Truthful Transport Inc., including emails, phone calls, and text messages, for the purpose of responding to your inquiry, providing quotes, and fulfilling your service request. By providing your phone number, you expressly consent to receive calls and text messages from Truthful Transport Inc., including messages sent using automated technology. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time: Email: Click UNSUBSCRIBE in any email SMS: Reply STOP Alternative: Submit a removal request through our secure contact form Payment & Transaction Security We use industry-standard security measures to protect payment and personal information, including secure and encrypted processing systems. Payment data is processed through trusted third-party payment processors. Credit card information is not stored unless you expressly request storage for future services. How We Protect Your Information We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online transmission is completely secure, we take reasonable measures to safeguard your data. Cookies & Website Analytics Our website may use cookies or similar technologies to: • Enhance functionality • Analyze website traffic • Improve user experience You may disable cookies in your browser settings, though some website features may not function properly. Disclosure of Information We do not sell or trade your personally identifiable information. We may disclose information: • To service providers and carriers directly involved in fulfilling your transport request • To comply with legal obligations or lawful requests • To enforce our policies or protect rights, property, or safety All third parties are required to keep your information confidential. California Privacy Rights (CCPA/CPRA) California residents have the right to request access to, correction of, or deletion of their personal information, and to know how their information is collected and used. Truthful Transport Inc. does not sell or share personal information as defined by California law. Requests may be submitted using our contact form or contact information listed on our website. Children’s Online Privacy Protection (COPPA) Truthful Transport Inc. complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect information from children under the age of 13. Our services are intended for individuals aged 13 and older. Data Retention We retain personal information only for as long as necessary to: • Fulfill service requests • Meet legal, accounting, and regulatory requirements • Resolve disputes and enforce agreements Business Transfers In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the transaction and will remain subject to this Privacy Policy. Online Privacy Policy Only This Privacy Policy applies only to information collected through our website and does not apply to information collected offline. Your Consent By using our website and/or placing an order, you consent to this Privacy Policy and to our Online Vehicle Shipping Order Terms and Conditions. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Contact Us If you have questions regarding this Privacy Policy, please contact us using the secure contact form or contact information listed on our website.